Shipping &
Delivery Policy
This policy explains how products purchased through Bazaar99 are delivered, the areas we currently serve, estimated delivery timelines and how service bookings are handled separately from physical product deliveries.
Bazaar99 Delivery
Delivery availability depends on the product, delivery location, PIN code and available fulfilment method.
Different Products, Different Delivery Requirements
Bazaar99 is operated by Infovision Media. Because our platform may offer groceries, daily-use items, general merchandise and other products with different fulfilment requirements, delivery availability is determined according to the individual product and customer location. Not every product is necessarily available for delivery to every PIN code.
Physical Product Delivery
Products purchased from Bazaar99 may be delivered locally or shipped through an available delivery/courier method, depending on the product and destination.
Service Bookings
Services such as repair, maintenance or other professional services are not treated as physical product deliveries. They follow a separate service-booking process.
Where We Deliver
Bazaar99 is developing its delivery network in stages. Delivery coverage can therefore differ according to the type of product, operational availability and destination.
Order Processing & Delivery
Delivery times are estimates and may vary according to product availability, destination, order processing and delivery-partner conditions.
Local Delivery
Where local delivery is available, orders are generally expected to be delivered on the same day or within approximately 1–2 working days, depending on product availability and order timing.
Courier Delivery
Selected products shipped to other locations may generally require approximately 3–10 working days after processing, depending on destination and courier serviceability.
PIN Code Matters
Delivery timelines and availability can differ by destination. An order may not be deliverable if the customer’s PIN code is outside the available service area.
Shipping & Delivery Charges
Delivery charges may differ according to the product, destination, order size and fulfilment method.
Applicable Charges
Applicable delivery or shipping charges, if any, will be displayed, communicated or otherwise made available in connection with the order before fulfilment.
No Universal Shipping Rate
Bazaar99 does not represent that every product will carry the same delivery charge. Charges may vary according to actual delivery requirements.
UPI / Prepaid Orders
Bazaar99 currently accepts orders through the applicable UPI/prepaid payment process. Cash on Delivery (COD) is not currently offered.
How Service Bookings Are Handled
A service booking is different from purchasing a physical product. Bazaar99 currently applies a fixed ₹99 Service Booking Charge. This booking charge does not represent the total price of the repair, labour, spare parts, materials or other work that may subsequently be required.
Delivery Conditions
Customers should provide complete and accurate information to help avoid preventable delivery problems.
Correct Address
Customers are responsible for providing a complete delivery address, correct PIN code and usable contact details when placing an order.
Failed Delivery
Delivery may fail or require another arrangement where the address is incorrect, the recipient is unavailable or the delivery location cannot reasonably be accessed.
Unexpected Delays
Bazaar99 may communicate or update customers where a significant delivery issue becomes known. Some delays may occur due to circumstances outside normal operational control.
General Shipping & Delivery Terms
Product Availability
Acceptance of an order is subject to product availability and the ability to fulfil the order at the requested location. Where fulfilment is not possible, the customer may be contacted regarding the available options.
Delivery Serviceability
Bazaar99 may introduce, expand, restrict or temporarily suspend delivery in particular areas according to operational requirements, product availability and delivery-partner serviceability.
Separate Product Conditions
Certain products may have specific handling, delivery or serviceability requirements. Where applicable, additional information may be provided on the product page, during ordering or through customer communication.
Order Tracking & Updates
Where tracking or order-status information is available, customers may be able to review relevant updates through their Bazaar99 member account or through information communicated in connection with the order.
Cancellation, Return & Refund
Cancellation, return and refund matters are governed separately by the applicable Bazaar99 Cancellation, Return & Refund Policy. This Shipping & Delivery Policy should be read together with that policy where relevant.
Need Delivery Assistance?
If you need assistance relating to a Bazaar99 order, delivery or service booking, please contact our support team with the relevant order or booking information.
Near New Ashok Nagar NAMO Rapid Rail Station.